Who Owns Your Domain Name?
Your domain name is your web address, or the part after the @ in your email address. Our domain is gartnertechnology.com. Who owns your domain name anyway? Sounds like a pretty simple question, doesn’t it? Technically, the question is “Who holds the rights to your domain name?” According to Google: A registrant is the registered […]
Microsoft 365 Support
This is a message that I received from a support tech at Microsoft after getting a complex issue quickly solved. These folks are very responsive. When initiated through the 365 admin portal, the support response is rarely more than 20 minutes, either by phone call, or email. My choice. Thank you for all your time […]
A Simple way to Find Your Windows Server 2019 Product Key
Server product keys, like most other OS product keys can typically be found on a label affixed to the chassis of the device in question. Occasionally, we may need access to these product keys when physical access to the device is not practical. For example, I recently needed the product key for a server that […]
Outlook 365 Shared Contacts in Address Book – Solved
One of our clients wants a company wide contact list through Microsoft 365. It makes sense that this shared contact list would show up in the Outlook Address Book, but apparently, this is not how Outlook works. First, I followed this guide: https://docs.microsoft.com/en-us/outlook/troubleshoot/calendaring/how-to-share-calendar-and-contacts… and the group and calendar show up in Outlook right away, as expected, but […]
Unifi USG DHCP Timeout/Failure – Solved
I’ve recently had an issue with one of the UniFi installations that I manage. The internet speed was upgraded so I made some optimizations to the network to better utilize the potential increase in bandwidth. Prior to completing my tweaks, all wireless clients suddenly could no longer get an IP address from the USG DHCP […]
Microsoft Surface Pro 3 Dead Zone Fixed!
We bought a Surface Pro 3 a few years back when it was new. After about 13 months – right after the warranty expired – a dead zone developed on the touch screen in which touch by hand or pen/stylus would not function. This was the approximately top 1/3 of the screen. After much searching […]
6 Things You Can Do Now To Secure Your Online Information
The types of data breaches that happen regularly are not typically affected by how secure our login passwords/procedures are. When point-of-sale systems are breached, my login has no bearing on how companies store and secure personally identifiable information. I believe that the security of financial data has a fundamental infrastructure problem that needs to be […]
What Can Free Software Do For My Medical Practice?
I talk about Open Source and Free Software quite a bit. I’m sure that many are skeptical as to whether or not this really means anything practical for their business, after all, you may think, “Open Source only benefits nerds and academia”. This week, we begin a series of articles that will highlight specific Open […]
The Best Way To Send Email To Multiple Recipients
Because malware and viruses are often spread through email, Gartner Technology recommends multiple recipients not be placed in the ‘To:’ or ‘Cc:’ fields when emailing several people. When you place multiple recipients in the ‘To:’ or ‘Cc:’ field, all of the recipients receive the email addresses of all other recipients – as does anyone else […]
Got any book recommendations?