Tag: Microsoft

  • Microsoft 365 Support

    Microsoft 365 Support

    This is a message that I received from a support tech at Microsoft after getting a complex issue quickly solved. These folks are very responsive. When initiated through the 365 admin portal, the support response is rarely more than 20 minutes, either by phone call, or email. My choice. Thank you for all your time…

  • Microsoft Surface Pro 3 Dead Zone Fixed!

    Microsoft Surface Pro 3 Dead Zone Fixed!

    We bought a Surface Pro 3 a few years back when it was new. After about 13 months – right after the warranty expired – a dead zone developed on the touch screen in which touch by hand or pen/stylus would not function. This was the approximately top 1/3 of the screen. After much searching…

  • Why So Many Microsoft Vulnerabilities?

    Why So Many Microsoft Vulnerabilities?

    Many wonder why Microsoft products have so many vulnerabilities while other operating systems experience relatively low incidents of similar issues. Issues ranging from malware and viruses to problems caused by Microsoft issued patches. The answer is three-fold. Market Share Black Hats, (that’s the bad guys who write these nasty programs that we all try to…